Speaker Opportunity
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About the Speaking Engagement (lecture goals / learning outcomes)
Competencies:
Summarize the beginnings of the cruise industry, describe the birth of modern cruising, and describe the cruise industry of today.
Explain how a cruise ship is organized and managed.
Type of Engagement
- Class Lecture
- 20 Participant(s)
Compensation
Course Name
- HRM100 Intro to Hospitality
Available Technology
- In-class desktop (PC)
Potential Topic(s)
• The differences between a cruise vacation and a resort vacation
• The service attitude of cruise staff
• Shore excursions
• Any outstanding incidents of guest service
• Any problems that were not well handled
Other Details
"This guest lecture spot is on Monday 10/11/21 from 12:30-1:30. Please contact me if you have further questions.
The sessions are recorded and distributed to Hospitality and Culinary students across Arizona. "
Relevant documents (syllabus, lesson plans, schedule, event details)
No details are available.
Keywords
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