Speaker Opportunity

The Cruise Line Business Hospitality, Travel & Tourism Online - Blackboard Collaborate Mrs. Amanda Potts Jun 16, 2021 Oct 11, 2021

Type of Engagement

  • HRM100 Intro to Hospitality
  • Class Lecture
  • 20 Students

Available Technology

  • In-class desktop (PC)

About the Speaking Engagement (lecture goals/learning outcomes)

Competencies: Summarize the beginnings of the cruise industry, describe the birth of modern cruising, and describe the cruise industry of today. Explain how a cruise ship is organized and managed.

Potential Topic(s)

• The differences between a cruise vacation and a resort vacation • The service attitude of cruise staff • Shore excursions • Any outstanding incidents of guest service • Any problems that were not well handled

Relevant documents (syllabus, lesson plans, schedule, event details)

No details are available.



Other Details

"This guest lecture spot is on Monday 10/11/21 from 12:30-1:30. Please contact me if you have further questions. The sessions are recorded and distributed to Hospitality and Culinary students across Arizona. "