Type of Engagement
- HRM102 Guest Services
- Class Lecture
- 20 Students
- In-class desktop (PC)
About the Speaking Engagement (lecture goals/learning outcomes)
Competencies: Identify the functions of the front office audit. Identify the steps in the front office audit process. Explain the function of a system update and describe centralized front office audits.
• The system the property uses to perform the front office audit • The typical sequence of front office audit tasks • The major reports and summaries involved • How he/she perceives the role of the front office auditor
Relevant documents (syllabus, lesson plans, schedule, event details)
No details are available.
This guest lecture spot is on Tuesday 11/9/21 from 12:30-1:30. Please contact me if you have further questions. The sessions are recorded and distributed to Hospitality and Culinary students across Arizona.