Awards and Accomplishments
UX Design Program - Instructor, Fashion Institute of Technology:
● Challenge students to think strategically as they turn problems into ideas and solutions
● Facilitate a dynamic, collaborative, and positive classroom community
● Hone leadership, presenting, teaching, and workshop facilitation skills
● Inspire students to persevere through the challenges of learning new skill sets
● Collaborate with faculty to design curriculum, meet needs + learning styles of diverse students
Senior UX Strategist - Quicken Loans
● Execute UX research + strategy for Rocket Mortgage home loan origination + servicing apps
● Research use cases and create information architecture for loan forbearance programs
● Develop user research and design assets for Rocket Homes home discovery app
● Making the American Dream meaningful and achievable for all.
UX Design Coach - Starta Ventures Accelerator
● Coaching growth + innovation-driven startups entering the US market. The accelerator program bridges the gap between international and US investment ecosystem for global expansion.
● Startups include iOT robot barista, VR art marketplace, self-cleaning face masks, etc
● Focusing on design, usability, strategy, and business methodologies.
● Developing and running workshops.
● Offering coaching in best practices for product research and development.
User Experience Designer - NBCUniversal
● Research + design UX + UI for 7 data analytics, visualization, business intelligence platforms
● Collaborate in cross-functional teams to strategize, prioritize + design research plans
● Perform interviews, heuristic analysis, usability testing, UAT to evaluate functionality
● Create task flows, user stories, wireframes, mockups, interactive prototypes
● Design for Angular, ag-Grid, bootstrap, Tableau, Domo using agile frameworks (scrum)
● Build + manage 2 design systems, including interaction, branding + logo design
User Experience researcher + designer (freelance)
● Executed quant UX research, data viz, wireframes for Brooklyn Museum Ask app (3K+ DL's)
● Performed qual + quant UXR for Mount Sinai Hospital healthcare apps (10K+ DL's)
● Managed UXR, UI design + web dev for Science Forward learning platform (150K+ users)
● Analyzed consumer social listening data for Fortune 500 corporations incl. Delta, Uber
● Conducted UX research for Browzwear, Adidas-affiliated software for 3D prototyping
● Consulted on UI design + UX writing for Nestron, Singapore prefab home startup
● Executed UX research and UI designs for Nexus, social network serving 250+ classicists
● Created Alumni Aloud, a podcast profiling PhD career journeys outside academia (50+ eps)
Anthropologist - The Graduate Center (CUNY)
● Managed 4 international investigate research projects on dynamic human systems
● Conducted ethnographic research (18+ months spent in-field in NYC, Rio de Janeiro, Venice)
● Budgeted, scoped + managed projects ($202K won / 12 competitive grants + fellowships)
● Created research instruments (interview scripts, surveys, feedback + consent forms)
● Conducted participant observation, sourcing + interviewing (150+ recruited)
● Built 2 text mining programs, 18 data visualizations (incl. spatial models, network graphs)
● Collaborated in cross-functional teams of designers, artists, programmers, psychologists
● Analyzed 12K+ data artifacts (videos, photos, social listening, interviews, field notes)
● Wrote 12+ publications, gave 24+ conference presentations, organized 8 panels
● Built storytelling website to share social science discovery with gen pop
● Created 5 short films, incl. storyboarding, direction, shooting, editing + voice narration
● Wrote 364-page dissertation on pickup artists in NYC; blogs that reach 10K+ readers
Lecturer - Brooklyn College
● Taught 500+ undergrads, managed 12 classes at top diversity college in the U.S.
● Mentored 11 students, developed course curriculum, pedagogy, evaluation protocols
● Coached 3 faculty bootcamps on best practices in teaching, curriculum + student evaluation